Shipping Information

We can’t accept orders that utilize a Freight Forwarding Service.

Free USA Shipping on most products, see exclusions below.

Unlike other companies, our Free USA Shipping includes not just the contiguous states, but also Alaska and Hawaii as well.

Free USA Shipping excludes Astrodon products and specified large and/or heavy products (which incur an additional shipping fee calculated by the website).

For International Orders, the website will calculate shipping, but please understand that you are responsible for paying any import fees, duties, taxes, and additional shipping fees tacked on at your destination. Often these are not on your OSI invoice, as we don’t know about them. We can’t accept orders that utilize a Freight Forwarding Service.

If you specify a carrier or shipping method that you prefer, we will do our best to honor your request. We do our best to select the fastest and least expensive shipping method, but we don’t always know about additional charges that are tacked on at your destination. Again, we can’t accept orders that utilize a Freight Forwarding Service and we will cancel all orders that contain a freight forwarding code in the delivery address.