Farpoint Dovetail Radius Block - Meade 8 Inch SCT
I have a Meade LX200GPS from 2002. It must be a little odd sized. In 2006 I bought a Losmandy dovetail with radius blocks. That set included two different blocks. One that fit perfectly and one that only used the center hole. I was hoping the Farpoint blocks would be identical to the longer and perfect Losmandy. Turned out the Farpoints are the same height, but the hole spacing for attachment to the Meade tube is a little short. I made one work easily by slightly enlarging the holes.
Sometimes manufacturer's vary their specs just a bit from run to run. We are aware of a spec variation on this particular scope from Meade. We are glad you were able to make our Dovetail work even though the holes did not match up perfectly. But, if this ever happens to you again on another item (or ... someone reading this is having the same problem), be sure to contact our support team (email@example.com) and we can send you a modified version of the part that is having a fit issue.
As the title says screws don’t line up with threaded holes in the telescope. I have left a message as well as email and didn’t get a reply from either one. I had to take it to a machine shop and it cost me another $35 to get it done. There are a number of reviews stating this issue and they are still sending them out. Not happy!
I just saw your review and I felt the need to respond to you personally. First off, our customer service department should have responded to either (or both) your phone message or your email. I know they work hard at getting back to everyone, but sometimes that does not happen. For that, I apologize. Please know that it is our goal to have excellent customer service. Clearly, sometimes we fail in that regard. Second, the issue you complained of is a known issue with the Meade 8” LX200 f/10 SCT. The hole tolerances for that telescope can be vastly difference between manufacturing runs. As you can imagine, engineering an after market accessory for a product that is not consistently made by its manufacturer is a challenge. To solve that, we machined a special version of the radius block with higher slop when hole alignment issues arise. Had you been able to get through to our customer service department, that would have been their response. Since you resolved the issue yourself and it cost you more money, and since we would have sent you the special version of the product, I want to offer a $50 credit towards your next purchase of an item made by Optical Structures Inc. (Farpointastro, Astrodon, Lumicon, JMI). I will ask my customer service team to send you a coupon code that you can use on your next purchase.