Farpoint Vixen Dovetail Plate - Celestron 11 Inch SCT
Perfect fit with tight tolerance. Appropriately solid. This is my second purchase of this plate and both are of equally high quality.
There's your customer service company. I ordered two dovetails and two different times. The first one installed just fine. The second one I have problems installing because the screws or the threading seems stripped, contact customer service for help with zero replies. Eventually I figured out that the threading in the radius blocks was wrong that came with the second dovetail. This could have destroyed my telescope if I trusted this dovetail. I tried to tell customer service about it again zero replies. I would not trust this company with any more products that hold an expensive telescope.
The "kit" came with the dovetail bar, 2 radius blocks to fit the 11" SCT and screws necessary for assembly.
The first issue came when trying to mount the radius blocks to the scope using the provided 10/24 screws as per the instructions. The 10/24 allen cap screws provided(or any #10 screw i tried) would not fit through the machined slot in the radius blocks. The scope does require #10 screws, but the slot was not machined wide enough for the threaded portion to fit through it. I had to machine the slots in the aluminum wider.
The second issue came when I found that one end of my scope requires 10/24 and there other requires 10/32 screws. I could not find a 10/32 screw in my personal supply of screws where the head of the screw would fit in the recessed portion of the slots in the radius blocks. I had to grind the diameter of the screw heads just slightly smaller.
The 3rd issue. The instructions direct to use the included 8/32 by 5/8" screws to attach the dovetail bar to the radius blocks. the tapped holes in the radius blocks are 10/32 , NOT 8/32. so once again I had to supply my own screws which also needed the heads ground to a slightly smaller diameter as well as being cut to length.
Fortunately, I had the tools and the skills as well as machine screws on hand to make this dovetail bar work. Not everyone may be a s fortunate. However , this is a "kit" which suggests all parts are included and should only require minor assembly. I spent an extra hour dealing with the issues that quality control should have avoided.
Both of the radius mounting blocks have no holes or slots cut in them, there's no way to attach to my OTA!
I received this 2 weeks ago, but when I went to install it the mounting blocks did not fit the scope. The bar is the right size, but the mounting blocks appear to be for a C8 not a C11. I sent an email and got a single response that it was in the system, but since then I have been unable to contact FarPoint. No one answers the phone and to follow up on the email requires a logon. I registered for a logon, but did not get a response to that to be able to log on.